Refund policy

Refunds are performed only after a support request and review of the refund basis.

Rules

After cancellation, access remains active until the end of the paid period unless a refund is approved separately.
A refund can be full or partial and is processed through the bank after the request is reviewed.
Funds are returned to the card used for payment unless the bank requires another process.

How to request a refund

Email info@gastroli.by and include invoice number, payment date, amount and reason. Do not send full card number, CVC/CVV or 3-D Secure passwords.